Critical Appraisal of Chelsea Palace

Established in 2018, Chelsea Palace is one of the newest additions to Canada’s gaming scene. Players will find a lot to enjoy about this online casino site, which contains games from a ton of different developers (including some of the best in the business) and a ton of different features and bonuses.

Ins and Outs


Slots Tournaments and other online casino games are available in impressive variety.

Reward and VIP membership scheme

Live chat service that is mobile-friendly



There is no phone help available.

An Overview of Chelsea Palace


Grace Media is the current operator of the Chelsea Palace Casino. They have already proven themselves to be a capable online casino operator by launching a number of other casino sites, and Chelsea Palace is just another example of their efforts.


Chelsea Palace Casino, a casino site operated by Grace Media, holds valid gambling licenses that allow it to serve customers in that country. This, together with eCOGRA’s independent fairness audit, should reassure Canadian players about the reliability and safety of the site.


The user interface in Chelsea Palace is mostly black and white, with some gold and deep red accents to ring in the sensation of playing in a luxurious royal palace. However, the website’s layout is incredibly straightforward and uncomplicated, with no drop-down menus and a full grid displaying all of the site’s games when you choose the “All Games” tab.

Can you tell me about the Chelsea Palace Casino’s promotions?


New players at Chelsea Palace Casino are eligible for a number of different welcome bonuses and ongoing promotions. The casino’s welcome promotion, for example, allows new customers to get up to 200 bonus spins on three of the site’s most popular slot games for just a C$10 first payment.


The “Game of the Week” promotion gives customers free spins on a featured game once per week.


What kinds of casino games can you play at Chelsea Palace?

There are more than five hundred games available at Chelsea Palace Casino. The vast majority of these are online slot games from well-known companies in the industry (which we will discuss in greater depth in the following section), and they include games like Immortal Romance, Starburst, Rainbow Riches, and Bonanza Megaways, which have garnered widespread acclaim and player attention.


Online bingo and casino table games like blackjack and baccarat aren’t the only types of games available at Chelsea Palace.

Does anyone know which casino software developers Chelsea Palace uses?


As you can see from their extensive library of online casino games, Chelsea Palace offers products from a number of the industry’s top developers. However, this is by no means an all-inclusive list, and new providers are constantly being added to the Chelsea Palace inventory as time goes on:


Realistic Microgaming Games

Evolved Gambling

Yggdrasil Gaming by NetEnt

The SG Gaming Thunderkick

Poker Playing Tiger Red

How many different types of payment does Chelsea Palace Casino accept?


The Chelsea Palace Casino accepts a wide variety of payment options, including all of the most common ones. Credit cards like Mastercard, Maestro, and Visa, as well as the usual online payment methods like Neteller, Skrill (including Skrill 1-Tap), Trustly, and Boku, are all accepted.


Except for Boku, which has a 15% fee per deposit, all of these methods can be used to fund your Chelsea Palace account with no additional charges from the casino. Players should be aware that these expenses do not account for any additional fees tacked on to transactions by payment processors. Payment processing fees and processing periods for withdrawals may also apply.


How helpful is Chelsea Palace Casino’s customer service team?

Email and live chat are the primary methods of contacting customer service at Chelsea Palace Casino. Our research indicates that the casino does not currently offer a publicly accessible phone help number, opting instead to direct customers to the aforementioned email and live chat options, as well as a Zendesk-powered official support portal.

Conclusions Regarding the Chelsea Palace Casino


The benefits and features offered by Chelsea Palace Casino are competitive for Canadian gamblers and other players from supported regions. The casino site is optimized for use on both desktop computers and mobile devices, and it offers a wide variety of entertaining and high-quality games developed by some of the best studios in the business. Chelsea Palace provides a great casino gaming experience for gamers of various budgets, though we would have wanted to see the customer support material be a bit more fleshed out.






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